Terms

To Start the Order Process

If you’re interested in purchasing any of the products you see here, just click the Email button next to it. That will send us a message specific to that product, which we will reply to with a quote. If you’re interested in more than one product, you don’t need to click multiple times; just list them in your email message to receive price quotes and other information about them. Most of our products are priced “too low to advertise,” and their sales may be restricted geographically, so to avoid trouble with the manufacturers, we have to do it this way.

Shipping, Taxes, and Legalization Charges

Inside the United States

We try to find the best ways of shipping the various products we sell. Some software products can be downloaded electronically, which avoids shipping costs altogether. For those products we will send an unlocking code by email. For relatively low-cost items, we generally use the US Post Office, which offers great rates which we pass along to our customers. Other products require courier or freight shipment. Send us your shipping address with postal code if you need a shipping quote.

International Shipping and Handling

We ship some of our products around the world. We use a shipping service which gets great rates from the major couriers, so if you’ve been discouraged by high shipping costs that can equal or exceed the value of the item being shipped, ask us for a quote—you may be pleasantly surprised.

There may be duty and taxes assessed by your government. These amounts, of course, vary depending on location, and often, it seems, the whims of Customs officials. We can’t estimate these charges, and certainly are not responsible for paying them. Investigate before ordering to make sure that these fees are affordable and that you’ll be able to receive the shipment.

Customers of certain countries will sometimes need to pay high legalization fees to get the shipping documents through their countries’ embassies or consulates: These countries include Argentina, Bahrain, Costa Rica, Cyprus, Dominican Republic, Egypt, Guatemala, Jordan, Kuwait, Lebanon, Nicaragua, Oman, Panama, Paraguay, Qatar, Saudi Arabia, Syria, Tunisia, Turkey, the United Arab Emirates, and Yemen. Often, our customers in these countries know how to get their shipments through while minimizing these costs, and we’ll try to help if we can, but we won’t falsify any documents—please don’t ask us to do that.

California State Sales Tax

For shipments within California, we must collect California State Sales Tax, currently at 7.50%, unless satisfactory proof of exemption is provided. Many of California’s cities, counties, towns, and communities also have special taxing jurisdictions (districts), referred to as district taxes, which impose a transactions (sales) and use tax in addition to the standard statewide rate of 7.50%. These taxes are calculated based on your address, so they will vary somewhat from customer to customer.

Proof of Educational Status

Necessary for Purchasing Educational Versions

To receive any special educational prices, you must be a current student, faculty member, or staff member of an accredited U.S. academic institution (grade school, high school, technical school, college or university). These discounts vary according to the policies of each individual manufacturer, so you may be eligible for some and not others, depending on your status and the particular product being ordered.

Please prove your educational status and await our approval before placing your order.

Acceptable forms of academic ID include one of the following: a copy of a dated student or faculty ID card, dated current class schedule, a letter from the school on school letterhead, or a recent faculty or staff pay stub. Please email a scanned copy of the foregoing, in jpg, pdf, png or gif format, to us and await our confirmation prior to ordering. Please note that emailing your ID number is not sufficient.

Privacy Notice

This privacy notice discloses the privacy practices for computersculpture.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website and how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us such as; name, address, phone and billing information via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, such as to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data) through the website, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 510-568-4298 or via email: awerby@computersculpture.com.

This Policy Last Revised: 2013-11-19

Reservation of Rights

We reserve the right to refuse to transact business with any customer for any reason.